Walk a mile

Some of you may know that I have multiple roles at one of the agencies I work with. A few weeks ago, I was shifted into a different capacity in the communications office and WAY out of my comfort zone. For the first time, I was asked to fill in and be the primary Dispatcher on …

Heroes Among Us

Sometimes it takes a horrible tragedy to make you realize just how special your co-workers are.  In the past few weeks, our region has been rocked by two senseless tragedies; the first in Webster and the latest today in Perinton. It's incomprehensible to think of what goes through the minds of those committing these atrocities, …

Documenting care

I've recently completed a presentation on patient care documentation, and would like to share a few thoughts about the topic. The idea to put on this presentation was born when a member of an agency I work for asked me if I'd be interested in teaching my charting style. I found the request intriguing, primarily because until …